About
Resume

#UX Design

#Cybersecurity

Cyberhaven - UX Designer

Audited and improved enterprise cybersecurity workflows through UX research and a scalable design system for data protection platforms
Position
Team
UX Designer
3 Designers
Timeline
Tools
Feburary 2025 - May 2025
Figma, Power Point, Microsoft Team, Jira
My Role
As a UX Design Intern at Cyberhaven, I led a comprehensive audit of the product’s UI and UX across its enterprise cybersecurity platform. I collaborated with designers and product managers to identify usability gaps, define user personas, and establish a foundational design system. My role required balancing design precision with strategic thinking to improve consistency and support complex security workflows.
Overview
Cyberhaven?
Cyberhaven is a cybersecurity startup pioneering Data Detection and Response (DDR)—a new approach that tracks how sensitive data moves across cloud services, endpoints, and users to prevent leaks and insider threats. Their platform is used by security teams, including SOC analysts and CISOs, to detect, investigate, and respond to data risks in real time. During my internship, I worked on this complex, multi-surface platform to improve usability and design coherence. My work supported the team’s mission to make data protection more actionable, efficient, and user-friendly.
Project Summary
I led a comprehensive UI and UX audit across Cyberhaven’s enterprise product to bring structure and consistency to a rapidly evolving platform. The product was undergoing major changes—shifting MUI versions, introducing new features, and updating its visual theme—which had caused inconsistencies and scattered design patterns.To address this, I conducted a screen-by-screen UI audit, identifying redundant components, inconsistent styles, and usability gaps. In parallel, I created five detailed personas (SOC Tier 1, 2, 3, and CISO) to map out key workflows and uncover friction points unique to each role. This process revealed critical UX issues—such as the lack of clear call-to-action buttons for threat escalation—and helped me connect UI inconsistencies to real user pain points. My final documentation laid out specific problems, matched them with persona needs, and proposed scalable design solutions that the team could implement moving forward.
Process
Due to NDA restrictions, I am unable to share specific product visuals or internal documentation. However, the following summarizes my contributions and design process in detail.
1. UI Audit & Systematization: I performed a detailed screen-by-screen audit of the platform—reviewing layouts, components, spacing, icon usage, color application, and interaction patterns. I identified over 30 inconsistencies and redundancies in UI elements, which I organized into a structured report. To address this, I helped initiate a design system foundation in Figma, categorizing 100+ components using atomic design principles, applying consistent naming conventions, and proposing guidelines for reuse. This provided a scalable baseline for future design and development work.

2. UX Research & Persona Mapping: As I built fluency in the product, I realized UI fixes alone wouldn’t resolve deeper usability issues. I conducted qualitative interviews with internal stakeholders and security team members to understand how different users interacted with the platform. I developed five detailed personas representing key user roles—SOC Tier 1, 2, 3 analysts, the CISO, and response leads. Their shared goal was to detect, investigate, and resolve data threats efficiently, but each had different responsibilities, access levels, and friction points.

3. Problem Identification & UX Improvements: Through research, I uncovered UX gaps—such as missing call-to-action elements that prevented users from escalating incidents or continuing workflows effectively. These friction points weren’t obvious through UI alone and only surfaced through persona-based validation.I mapped these issues to persona goals and created a problem-opportunity framework that linked specific interface problems to actionable UX enhancements.
Deliverables
  • UI Audit Report (with annotated issues and proposed fixes)
  • Figma Design System Foundation (atomic-level component organization)
  • Persona Profiles (SOC 1–3, CISO, Response Lead)
  • Workflow Mapping (pain points tied to each persona)
  • UX Documentation & Recommendations (in figma + final presentation deck)
Key Outcomes
  • Established a scalable structure for UI design through early-stage design system documentation.
  • Identified high-impact UX pain points through internal interviews and persona analysis.
  • Proposed clear solutions to improve task completion and reduce user friction in key workflows.
  • Helped align the design team with a shared visual language and component usage standard.
Reflections
Working in a fast-moving startup with limited documentation gave me the opportunity to define my own process and take full ownership of my work. I learned how to zoom in on visual precision while maintaining a strategic view of the product and its users. This experience taught me how foundational UI consistency and UX clarity are in enabling confident decision-making in high-stakes environments like cybersecurity.